Terms of Use: Cotopaxs — Explore Our Site, Respect the Rules

Welcome to Cotopaxs, your destination for reliable outdoor gear—from hiking tents to waterproof jackets. These Terms of Use (or “Terms”) govern how you access and use our website (cotopaxs.com), create an account, browse products, and interact with our content. By visiting or using our site, you agree to follow these rules—designed to keep our community safe, fair, and focused on what matters: empowering your outdoor adventures.

1. Eligibility to Use Our Site

Age Requirement: You must be at least 13 years old to use our site. If you’re under 18, you need a parent or guardian’s permission to create an account, make purchases (per our Terms of Purchase), or share personal information.
Account Responsibility: If you create a Cotopaxs account, you’re responsible for keeping your login details (username, password) secure. Don’t share your account with others—any activity on your account (purchases, reviews, saved wishlists) is your responsibility. If you notice unauthorized use, email [email protected] immediately to lock your account.
Legal Capacity: By using our site, you confirm you have the legal right to agree to these Terms (e.g., you’re not barred from using online services by a court order) and that any information you provide is accurate (e.g., your shipping address, email).

2. Permitted Uses of Our Site

Our site is built for outdoor enthusiasts—here’s what you’re allowed to do:

Browse & Shop: Explore our collection of outdoor gear, check product details (e.g., tent specs, jacket waterproof ratings), and make purchases in line with our Terms of Purchase (including global free shipping and 60-day returns).
Create an Account: Save your shipping info for faster checkout, track orders, build wishlists (e.g., gear for your next camping trip), and leave product reviews to help other outdoor lovers.
Engage Respectfully: If you use our comment sections, review features, or social media integrations, share genuine feedback (e.g., “This backpack held up on a 5-day hike!”), ask questions about gear, or connect with other users—keep conversations focused on outdoor adventures and treat others with respect.
Access Educational Content: Use our blog, gear guides, or video tutorials (e.g., “How to Set Up a Camping Tent”) to learn more about outdoor skills and get the most out of your Cotopaxs gear.

3. Prohibited Uses of Our Site

To keep our community and site secure, these actions are strictly forbidden:

Break the Law: Don’t use our site for illegal activities, including fraud (e.g., using fake payment info to buy gear), identity theft (e.g., using someone else’s account), or selling counterfeit Cotopaxs products.
Harm the Site or Users: Avoid hacking, uploading viruses, or using bots to scrape content—this damages our site and disrupts other users. Don’t harass, bully, or discriminate against other users (e.g., mocking someone’s outdoor experience level) or post offensive content (hate speech, violence, explicit material).
Steal Intellectual Property: Our site’s content—product photos, descriptions, logos, the “Cotopaxs” name, and educational guides—is our intellectual property (or licensed to us). You can’t copy, share, or sell this content without our written permission (e.g., don’t repost our tent photos to sell your own gear, or use our logo on unapproved merchandise).
Manipulate the Site: Don’t create multiple accounts to game sales (e.g., claiming free shipping multiple times), exploit pricing errors (e.g., buying a discounted jacket in bulk to resell), or spam our site (e.g., posting the same review repeatedly, sending unsolicited messages to other users).
Impersonate Cotopaxs: Don’t pretend to be our team, brand partners, or another user—this includes fake emails, social media accounts, or reviews claiming to be from Cotopaxs staff.

4. Intellectual Property Rights

Cotopaxs’ Rights: All content on our site—product images, specs, blog posts, videos, and the “Cotopaxs” trademark—is owned by us or our licensed partners. It’s protected by copyright, trademark, and global laws. You can’t use this content for commercial purposes (e.g., monetizing our gear guides on your website) without our written approval.
Your Content: If you share content (e.g., a photo of your Cotopaxs tent on a mountain, a product review), you give us permission to use that content on our site, social media, or marketing (e.g., featuring your review in a newsletter). We’ll credit you when possible, but you confirm you own the content and aren’t violating anyone else’s rights (e.g., no photos of others without their permission).

5. Site Availability & Changes

No Guarantees: We work hard to keep our site up 24/7, but we can’t promise it’ll never have downtime (e.g., for maintenance, technical issues, or high traffic during peak outdoor seasons). We’ll post updates on our homepage if the site is down for an extended period.
We May Update the Site: We might change our site’s features (e.g., adding a gear comparison tool, updating our wishlist function) or content (e.g., new product lines, updated blog guides) at any time. We’ll notify you of major changes (e.g., new account rules) via email (if you have an account) or our site.

6. Links to Third-Party Sites

Our site may include links to third-party platforms, such as our social media pages (Instagram, Facebook), payment processors (Stripe, PayPal), or outdoor partners (e.g., trail mapping sites). We don’t control these third-party sites—their Terms of Use and privacy policies apply, not ours. Clicking on these links means you agree to their rules—we recommend reviewing them before using their services.

7. Limitation of Liability

We’re Not Liable for Unforeseen Issues: Cotopaxs isn’t responsible for damages or losses caused by factors outside our control, including:
Issues with third-party sites (e.g., a payment processor error that delays your order).
Site downtime or technical glitches (e.g., you can’t access your wishlist due to a server issue).
User-generated content (e.g., a false review from another user).
Events related to your outdoor use of gear (e.g., a weather-related incident during your hike—our gear is designed for safety, but we can’t control nature).
Our Liability Is Limited: To the maximum extent allowed by law, Cotopaxs’ total liability for any claims related to our site or these Terms is limited to the amount you spent on your last purchase (e.g., if you bought a \(150 hiking boot, we can’t be liable for more than \)150).

8. Changes to These Terms

We may update these Terms occasionally (e.g., to comply with new laws, add rules for new site features). When we do, we’ll post the revised version on our site with a “Last Updated” date at the bottom. By continuing to use our site after changes take effect, you agree to the new Terms. If changes are major (e.g., new age requirements), we’ll also email account holders to notify them.

9. Dispute Resolution

Contact Us First: If you have a problem with our site (e.g., account issues, content concerns) or these Terms, email [email protected] first. We’ll reply within 24 hours on weekdays (48 hours on weekends/holidays) and work to resolve the issue informally.
Governing Law: These Terms are governed by the laws of the State of Oregon (USA). If we can’t resolve a dispute informally, it may be settled in Oregon courts (small claims for minor issues, or larger courts for major disputes).

By using Cotopaxs’ site, you’re joining a community of people who love the outdoors. These Terms are here to keep that community safe, fair, and focused on what matters: great gear and unforgettable adventures.

— The Cotopaxs Team